Upfront Fees
All upfront onboarding fees are nonrefundable.

Monthly Subscription Payments
Monthly fees are nonrefundable once processed.

Cancellation

A 12-month minimum is required
After 12 months, the plan becomes month-to-month
Cancellation requires 30 days’ written notice

Late Payments

7-day retry window
$35 late fee after 7 days
Service may be suspended
All unpaid invoices must be paid before reactivation

All project-based services (photography, videography, branding, design, and marketing) may require a nonrefundable deposit. Project payments are nonrefundable once work begins or deliverables are provided.